Trawler

We are in the process of streamlining our sizing to be more consistent across our range. So, if you are normally a "medium" in our garments, our goal is for you to be able to order all our Hawkesbury Road garments in that size and ensure you get the right fit.

Previously, especially with our cotton/lycra, you often had to order a size up to get the right fit for you. So the new sizing should make ordering easier and more consistent.

However, we may not always get it right, so we have decided to introduce a $5 dollar credit towards your return postage on any garments that are exchanged for a different size. This is to help you feel more comfortable when ordering and ensure you ultimately end up with the perfect size for you.

Measuring Tips

• Use your exact measurements when selecting your size
• Keep the tape firm, but not tight
• Measure over under garments
• Ask someone to measure you

Bust

Measure across fullest part and across shoulder blades

Waist

Measure around natural waistline, keeping the tape comfortably loose.

Hips

Measure at the widest part – approx 22cm down from waist

Delivery
When ordering from us you can expect delivery in 1 to 5 working days unless delivery is delayed by unforeseen circumstances beyond our control.

Contacting us
The store owners can be contacted through the means described on the Contact page.

Currencies
All prices are shown in New Zealand dollars (NZ$).

Customs
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from our store, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Need a different size or want to return a garment? Contact us on 0800 765 597 so we can set one aside for you. Otherwise please send returns to P O Box 7732 | Sydenham | Christchurch 8240 | New Zealand.

Returns of a product for a refund or exchange must be made within 7 days of receipt of the product, and must be in a new condition.

PLEASE NOTE THERE ARE NO REFUNDS OR RETURNS ON SALE GARMENTS.
NO CREDIT REDEMPTIONS OR GIFT VOUCHERS TO BE USED ON SALE  GARMENTS.